Refund policy
Effective Date: July 2026
At Shlok Studio, every product is crafted with care. As many of our items are made to order, please read our return and refund policy before placing your order.
Returns
We accept returns only if:
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You received a damaged product.
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You received the wrong item.
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The product has a manufacturing defect.
To request a return, contact us within 7 days of delivery with:
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Your order number
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Clear photos of the product and packaging
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A brief description of the issue
Non-Returnable Items
We do not accept returns or exchanges for:
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Incorrect size selected by the customer
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Change of mind
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Color variations due to screen settings
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Customized or personalized products
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Products that have been used, washed, or damaged after delivery
Please check our size chart before placing your order.
Refunds
Once your return request is approved and the product has been inspected, your refund will be processed to the original payment method within 5–7 business days.
Shipping charges (if applicable) are non-refundable.
Replacements
If your product arrives damaged, defective, or incorrect, we'll replace it at no additional cost.
Cancellation Policy
Orders can be cancelled only before they enter production. Once production begins, cancellation requests cannot be accepted.
Contact Us
For any return or refund queries, contact us at:
Email: help@shlokstudio.com
Instagram: @shopshlokstudio